Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right. You can email contact@bareglo.org for any customer service support needed 24/7.
Can I use the PDRN peptide serum with other products in my skincare routine?
Yes. Because the formula is lightweight and fast-absorbing, we recommend applying it as the first step after cleansing, then finishing with a heavier moisturizer to seal in hydration.
Is it safe for sensitive or acne-prone skin?
The formula is fragrance-free, alcohol-free, and non-comedogenic, making it suitable for most skin types, including sensitive and acne-prone skin. As with any new product, we recommend a patch test first.
How long until I see results?
Many customers notice smoother, more hydrated-looking skin within the first week of consistent use. Visible firmness and radiance improvements are typically most noticeable with consistent use over 4–6 weeks.
Can I use the serum and mask together?
Yes — they're designed to complement each other. Apply the hydrogel mask first then follow with 2-3 drops of the face serum. Apply a face mask 2–3x a week for an extra hydration boost.